Privacy Policy for Agdersveis

Applies to: agdersveis.no and shop.agdersveis.no
Last updated: 07 January 2026

This Privacy Policy explains how AGDERSVEIS AS processes personal data when you visit our websites, contact us, or purchase through our B2B online store.

1. Data Controller

AGDERSVEIS AS
Bedriftsveien 11, 4841 Arendal, Norway
Phone: +47 908 89 701
Email: kontakt@agdersveis.no
Org. no.: NO 946 061 808

2. What personal data we process and why

A) When you visit agdersveis.no or shop.agdersveis.no

We may process technical information about your visit, such as:

  • IP address (may be personal data)
  • browser type, device, language and screen size
  • time and duration of the visit
  • which pages are visited and how the pages are used
  • technical logs (errors, security and performance)

B) When you contact us (form, email, phone)

We typically process:

  • name
  • email and/or phone number
  • company name (if provided)
  • the content of your enquiry and any attachments

Purpose: to respond to enquiries, provide quotations and follow up the dialogue.

C) When you purchase in our B2B online store (shop.agdersveis.no)

The store is for business customers and is invoiced (no card/payment solution). We process data necessary to handle orders and deliveries, such as:

  • name of contact person
  • company details (company name, organisation number if provided, delivery/invoice address)
  • email and phone number
  • order details (products, quantity, price, time of order)
  • customer dialogue related to orders, complaints and service

Purpose: to process orders, deliver goods, invoice, and handle customer service/complaints.

3. Cookies and consent (Electronic Communications Act section 3-15)

We use cookies and similar technologies on agdersveis.no and shop.agdersveis.no.

The amended Norwegian Electronic Communications Act (effective from 1 January 2025) requires that cookies/tracking, as a main rule, are based on consent that is valid under the GDPR.

3.1 Necessary cookies (may be used without consent)

These are required for the website/online store to function, e.g. for security, login and basic features.

3.2 Optional cookies (require consent)

Optional cookies are only set if you consent, typically:

  • Statistics/analytics (e.g., Google Analytics 4)
  • Functional cookies (enhanced functionality)
  • Marketing cookies (if advertising tracking is implemented)

3.3 Consent banner and consent management (Must-Have Cookie)

We use Must-Have Cookie to collect and manage consent. You can change or withdraw your consent at any time via the cookie settings on the website.

Cookie overview: An updated overview of which cookies are used, their purpose and retention period is available in the cookie settings in the banner.

4. Analytics tools (GA4)

We use Google Analytics 4 (GA4) to analyse traffic and improve our websites. GA4 is only used if you consent to statistics/analytics cookies.

5. Who we share personal data with

We only share personal data when necessary, typically with:

  • operations/hosting provider for the website/online store
  • technical maintenance / IT service provider
  • shipping/transport providers (for deliveries)
  • accounting/invoicing services
  • analytics tool (GA4): Google (only with consent)

6. Retention period

We store personal data for as long as necessary for the purpose:

  • Enquiries/quotations: normally up to 12–24 months after last contact
  • Customer relationship, orders and invoicing documentation: stored in accordance with bookkeeping requirements
  • Consents/cookies: retention period is stated in the cookie settings in the consent banner

7 . Your rights

You have the right to:

  • access
  • rectification
  • erasure (where the conditions are met)
  • restriction of processing
  • object (where processing is based on legitimate interests)
  • data portability (where applicable)
  • withdraw consent (where consent is the legal basis)

Contact us at kontakt@agdersveis.no to exercise your rights.

You may also lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we process personal data in breach of applicable regulations.

8. Security

We implement technical and organisational measures to protect personal data, including access control, updates and routines for secure operations.

9. Changes

We may update this policy when necessary. The current version is published on agdersveis.no and also applies to shop.agdersveis.no.